{"id":298,"date":"2020-03-24T22:06:28","date_gmt":"2020-03-24T21:06:28","guid":{"rendered":"https:\/\/www.web-sap-relax.fr\/?page_id=298"},"modified":"2020-03-24T22:06:28","modified_gmt":"2020-03-24T21:06:28","slug":"charte-de-qualite","status":"publish","type":"page","link":"https:\/\/www.seformeretreussir.fr\/index.php\/charte-de-qualite\/","title":{"rendered":"Charte de Qualit\u00e9"},"content":{"rendered":"\n
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CHARTE QUALIT\u00c9\u00a0\u2013 NOS ENGAGEMENTS<\/span><\/h5>\n

\u00a0<\/p>\n

Planification et d\u00e9termination des besoins d\u2019apprentissage\u00a0<\/span><\/p>\n

    \n
  1. \n

    Proposer des parcours individualis\u00e9s<\/p>\n<\/li>\n

  2. \n

    Evaluer le niveau de connaissance \u00e0 l\u2019entr\u00e9e en formation.<\/p>\n<\/li>\n

  3. \n

    D\u00e9finir des objectifs de formation personnalis\u00e9s<\/p>\n<\/li>\n

  4. \n

    Attester des acquis en fin de formation<\/p>\n<\/li>\n<\/ol>\n

    \u00a0<\/p>\n

    Conception des formations et des prestations d\u2019accompagnement<\/span><\/p>\n

      \n
    1. \n

      Respect du cahier des charges<\/p>\n<\/li>\n

    2. \n

      Fournir un livret d\u2019accueil<\/p>\n<\/li>\n

    3. \n

      Fournir un programme et du calendrier d\u00e9taill\u00e9 de la formation<\/p>\n<\/li>\n

    4. \n

      Fournir des supports de formation de qualit\u00e9, p\u00e9dagogiques, en format papier ou num\u00e9rique<\/p>\n<\/li>\n

    5. \n

      Evaluer l\u2019acquisition des comp\u00e9tences par la r\u00e9alisation de QCM, test, questionnaire, entretien\u2026.<\/p>\n<\/li>\n

    6. \n

      Fournir une assistance p\u00e9dagogique<\/p>\n<\/li>\n<\/ol>\n

      \u00a0<\/p>\n

      Mesure de la satisfaction des clients (donneurs d\u2019ordre, financeurs et apprenants)<\/span><\/p>\n

        \n
      1. \n

        \u00c9valuer la satisfaction des stagiaires concernant\u00a0: la qualit\u00e9 d\u2019animation du formateur et des supports de formation, le respect des objectifs et du programme, l\u2019\u00e9valuation de l\u2019acquisition de connaissance, les modalit\u00e9s logistiques et d\u2019accueil de la formation, suggestions d\u2019axes d\u2019am\u00e9lioration\u2026<\/p>\n<\/li>\n

      2. \n

        Evaluer l\u2019efficacit\u00e9 de la formation : attentes satisfaites ou non, possibilit\u00e9 ou non de mettre en application.<\/p>\n<\/li>\n<\/ol>\n

        \u00a0<\/p>\n

        Am\u00e9lioration continue\u00a0<\/span><\/p>\n

          \n
        1. \n

          Prise en compte des \u00e9valuations et des suggestions des stagiaires et entreprises clientes<\/p>\n<\/li>\n

        2. \n

          Groupe de travail pour l\u2019am\u00e9lioration continue\u00a0: \u00e9tude des \u00e9checs, abandons, insatisfactions.<\/p>\n<\/li>\n

        3. \n

          Formation continue des formateurs<\/p>\n<\/li>\n

        4. \n

          Mise en place d\u2019une CV-th\u00e8que<\/p>\n<\/li>\n<\/ol>\n

          \u00a0<\/p>\n

          Je soussign\u00e9e Laetitia Kla-Aya MOUILL\u00c9 m\u2019engage \u00e0 respecter le pr\u00e9sent engagement qualit\u00e9 et \u00e0 le communiquer \u00e0 toute personne en faisant la demande.<\/p>\n

          \u200b<\/span><\/p>\n

          Laetitia Kla-Aya MOUILL\u00c9<\/p>\n<\/div>\n<\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"

          CHARTE QUALIT\u00c9\u00a0\u2013 NOS ENGAGEMENTS \u00a0 Planification et d\u00e9termination des besoins d\u2019apprentissage\u00a0 Proposer des parcours individualis\u00e9s Evaluer le niveau de connaissance \u00e0 l\u2019entr\u00e9e en formation. D\u00e9finir des objectifs de formation personnalis\u00e9s Attester des acquis en fin de formation \u00a0 Conception des formations et des prestations d\u2019accompagnement Respect du cahier des charges Fournir un livret d\u2019accueil Fournir […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-298","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/pages\/298","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/comments?post=298"}],"version-history":[{"count":1,"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/pages\/298\/revisions"}],"predecessor-version":[{"id":299,"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/pages\/298\/revisions\/299"}],"wp:attachment":[{"href":"https:\/\/www.seformeretreussir.fr\/index.php\/wp-json\/wp\/v2\/media?parent=298"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}